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Q1. Are you a manufacturer?
Yes, we are a manufacturing group focusing on the production of petroleum equipment, construction equipment and hydraulic equipment. Besides the factories, our branch Wise Channel International Co.,Ltd. is in charge of the import and export business.
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Q2. Do your products come with a warranty?
Yes, all of our equipment have the warranty. Depending on their features, different equipment have different warranty time. Further, we promise continuous services after the warranty time by provide necessary guidance.
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Q3. Can we customize our products from you?
Yes, actually around 50% of our equipment are customized. To enjoy our customized service, you need to provide us detailed specification or even the sketches first. Our team shall then design as per them and present you our option for your confirmation.
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Q4. Which Incoterms can you work with?
We are a professional and sophisticated international player, and can handle all INCOTERMS 2010 terms. We normally work on regular terms such as FOB, CFR,CIF,FCA,CIP,DAP etc. We can provide you professional suggestions according to the actual situation of your equipment.
